Hailing From London

Hailing from London Blog 1

Hailing from London Blog 2

Hailing from London Blog 3

Hailing from London Blog 4

Bajo's iconic double decker bus hails from London and is perfect roaming around in any urban metropolis, including this charming paper city from Made by Joel.  The brilliant red bus bears Bajo's characteristic smooth surfaces and rounded edges, making it an ideal toy for a toddler or preschooler.  Pairing perfectly with the little wooden bus is Miroslav Sasek's This is London.  Time to hop off the bus for a spot of tea and raspberry scones!

Post by Michelle Sterling of Avery and Augustine

You can see her work and read about her two young children's first forays in cooking, art and everything in between at Avery and Augustine.

 

Land of Nod Basement Makeover

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(all "after" photos courtesy of Land of Nod and the wonderful Melanie Acevedo) As many of you may (or may not) know, I also post at Land of Nod's blog, Honest to Nod (tons of amazing stuff over there, check it out if you have a chance). They have always been a wonderful company to work with (lots of giveaways around Christmas time) and I feel so lucky to be part of their internet team. And then everything became even better. A few months ago, LON contacted me asking if I had any interest in improving a room in our house. Um, well, YES!!! But where to start? (we haven't lived in our current home for two years yet and several of the rooms need some love.) I came up with a list of suggestions including our basement, which looked so blah that I had no idea where to even begin. To which, LON replied, "well, would you like our help designing it?". And then everything became better than better.

They quickly put me in touch with a LON designer – Sarah – who asked to see my pinterest files, in order to work within my style. So we collaborated (with Sarah doing most of the work) and within a few weeks, she had taken my boring, dull basement and divided it into "zones" – a study space with desks, an art corner, and a dress up wall. All while working around our desire for our tv (and couch) for family movies and wii. And did I mention her idea for a corkboard wall? Brilliant. Sarah's design plan was beyond helpful. And while she suggested several LON products, she also included accessories from other sources (click here to see the board). I thought this was a special service for me, but was surprised to learn – and want to make sure everyone knows – that LON offers this for most customers (depending on designer availability), so if you have a design dilemma or question, just ask. And then better became amazing.

After Sarah finished her design plan, my husband and I talked about what we liked and what we didn't (our main changes related to color). And then things started moving pretty fast. Another wonderful LON designer helped us finalize everything (click here to see the final design plan). We assembled new furniture and unloaded poofs (LOVE their poofs), and within a few weeks, a team of designers and a professional photographer arrived to help us put everything together and to photograph the family for the catalog (our brief brush with fame). The basement turned out even better than I could have hoped. The girls each have a leaning sloane desk, where they work on homework and keep their most treasured possessions. T basically lives in the dress up corner. And the art area has become a favorite playdate spot. But best of all, the basement still remains a space where we can gather as a family – watching movies, reading books, and "arting." I never thought such a relatively small space could meet so many needs, so thank you LON, thank you!! We couldn't have hoped for more. IF YOU'D LIKE TO WIN YOUR OWN LAND OF NOD MAKEOVER, CLICK HERE TO ENTER THEIR CONTEST (WHICH CLOSES ON JUNE 17, 2013). desks walldetail Amazing transformation. It also serves as our "tv room", but I've learned that catalogs really really don't like to show photos of TVs. couch The dress up corner is one of my favorite parts, the kids come up with the most interesting combinations. At first, I insisted the room was way too small for a coffee table, but I was wrong. We ended up LOVING the adjustable table with paper roll (the kids color on it constantly). Plus, I like that we have the option of converting it to a desk for T in the future. art

Art table = awesomeness. Especially with the paper roll right next to it. puppet Our basement also has a corner "nook" (I don't have before pictures), where we set up a puppet show, using LON's new "What's That Stand For Stand", which may be one of their best products ever. FINALLY, as a parent you don't have to choose between the market stand and the puppet show and the post office, now there's an all-in-one version. I love it (and so do the kids).

Post by Darcy : No Monsters in My Bed

Holy-Customer Service Batgirl!

…as written by Land of Nod customer for life Jennifer.

Several months ago, a new (the Ellipse) bed appeared on a home decor blog.  While the majority of comments debated the longevity of mid-century-modern decor, I chimed in to briefly mention I had some problems with some of the furniture I had purchase from Nod. 

Shortly thereafter, I spied a response to my post from Nod's Michelle Kohanzo, she included her email and asked that I contact her with more information about my Nod products. I wrote to her and sent pictures of the pieces in my son's room that had not held up as well as I had hoped. 

Michelle wrote back (quickly), earnestly offering to rectify the situation.  She offered to either replace the pieces or exchange them for something else.

WHAT?  Who does this?  This furniture is four years old.  I had to wrap my head around this offer.  While the issues I had (air pockets in the finish and a warping bookcase) could not be blamed on the pre-schooler abuse, never did  occur to me that 4 year old furniture would be replaced.  The offer was so generous, I came close to declining, lest I appear to be taking advantage of the Land of Nod.

I sought the advice of my husband and friends whose sentiments echoed my own.  "What amazing customer service!!!" "What's the website? "Holy smokes!" "What are you going to do?"

In the end, I decided to exchange the dresser for the new Ellipse 6 drawer dresser and replace the Oak Park bookcase (which, Michelle assured me, was being manufactured by a new company).  

One of the leads in Nod's shipping team contacted me with in a day of this being decided.  On the PHONE!  She gathered my information, and warned me that the new Ellipse dresser would not be shipping to customers for two months.  4-5 weeks later, she phoned again to talk about delivery options.  From there I worked with her team, who were very accommodating, via email.  

The Oak Park bookcase remains exactly what we wanted when we bought it:  A nice height and top, which allow us to use the very top shelf for decorative items. It's solid and sturdy so that our son won't topple it, lots of space between shelves so that taller books fit with their spines facing out, closed in the back so that dust doesn't collect on the other side.  

The Ellipse dresser is simply stunning. When the delivery men unwrapped it, my mind instantly started making calculations as to where I could put it in my room instead.  Why should a four year-old boy have the most gorgeous piece of furniture in the house!?!

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While I'm thrilled with (and still a bit amazed by) this stunning furniture, I am far more in awe of Land of Nod's customer service.  In my ~30 years of being a devoted shopper, I have never witnessed such dedication to making a customer happy.

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Thank you!

Nod Evangelist from Carlsbad Jennifer